► 代名詞どちら様 [(1)どちらさま] [coll] [respect]
meaning: who rank: 3☆ どちら様にお
送りすれば
宜しいでしょうか？ ⇨ To whom should I send it?
☆
失礼ですがどちら様でしょうか？ ⇨ Excuse me but may I ask who you are?
More examples:- こちら様はどちら様で？ ⇨ Who is this gentleman/lady?
- 失礼ですがどちら様でしょうか？ ⇨ Sorry for being rude, but who are you?